Shipping policy

DELIVERY

We deliver to addresses in the United Kingdom only.

Cost: Delivery is free on every order.

Delivery time: Orders arrive in 7 to 12 business days. Every order is sent with tracking, and we email you the tracking number once your order is on its way.

Christmas: Order by 8 December for delivery before Christmas.

Delays: Occasionally a parcel takes longer than expected, especially at busy times. If your order has not arrived within 15 business days, email us at dunnettgroup2@outlook.com and we will look into it.

Lost parcels: If your tracking shows your parcel is lost, we will send a replacement or give you a full refund.